Join Health Passport's Reconnect Leadership Project - a program supported by trained volunteer guides who help patients and their families better navigate through the hospital experience.
Connectors are passionate, well-trained, unpaid civic leaders. They come from many professional walks of life, such as education, ministry, law, nursing, counseling, marketing and business. Some have school-aged children, others are grandparents and others have no children. All, however, share a passion for learning and for applying their knowledge and experience to advocating for patients and families.
What do Connectors do?
Connectors fulfill a valuable role as part of the health care team to improve the quality of a patient's hospital experience. They provide "next level of care" services, which are so important to patients and their families, specifically in the following areas:
- Patient advocacy while in hospital including discharge communication and consistency of information for patient
- Transition coach - transitioning to home
- Family, patient, physician communication
- Chronic disease management education
What do Connectors learn in their training?
- Communication and interpersonal skills
- Diversity training
- End of life issues
- Family dynamics
- Leadership development
- Patient care models
- Medical/pharmaceutical/healthcare terminology
- Patient family resources
- Spirituality
- Taking care of yourself
- The aging process
- The healthcare system
What is the time commitment?
Advocacy and continuing training require approximately 20 hours a month, after completion of the initial 50-60 hours of training. The program also offers the opportunity to become part of an innovative patient care model at the national forefront of the patient advocacy movement.
Interested in becoming a Connector?
Contact Health Passport at 720-321-8940 or email us at myhealthpassport@centura.org
